Are you a fully bilingual English/Spanish operations leader who can manage a large portfolio of client sites, lead frontline teams, and jump in when the work needs to get done?
If you take pride in service quality, move with urgency, and understand that field leadership means being visible, hands-on, and accountable, then keep reading.
Able Facilities Group is looking for a Janitorial Area Manager to join our growing facilities services team and help lead operations across approximately 25 active client sites, with room for continued growth. This is a field-based, leadership role covering the Greater Philadelphia and New Jersey territories.
This is not a desk-only management role. The right candidate will be responsible for leading site operations, visiting client locations regularly, supporting frontline employees, solving staffing and service issues in real time, and stepping in to assist when needed to protect client service and team performance.
Please note: full professional fluency in both English and Spanish is required for this role. Candidates who are not bilingual in English and Spanish will not be considered.
What’s In It For You
• 💲 SALARY: 60,000–65,000 annually
• 💰 BONUS OPPORTUNITY: Bonuses tied to upselling special projects and additional services
• 🚗 CAR ALLOWANCE: Mileage reimbursement available for personal vehicle transportation
• 🚐 COMPANY VAN ACCESS: Available for moving supplies between sites as needed
• ☀️ PAID TIME OFF: Company standard starting PTO; allotment increases with tenure
• 📈 RETIREMENT: 401(k) with 3% company match
• 📚 TRAINING & DEVELOPMENT: Hands-on operational training, technical development, and educational courses related to facilities services and management
• 🏅CERTIFICATION SUPPORT: Reimbursement when obtaining RBSM certification or recertification
• 🚀 GROWTH & ADVANCEMENT: Ground-floor opportunity to help shape the team, systems, service standards, and company culture — with significant upward mobility for successful performers as Able Facilities Group continues to grow
Key Responsibilities
• Manage day-to-day janitorial operations across approximately 25 client sites throughout the Greater Philadelphia and New Jersey territories, with the portfolio expected to grow over time.
• Visit assigned client sites on a regular basis to inspect service quality, assess staffing, identify issues, support employees, and ensure services are completed consistently, safely, on schedule, within scope, and to company standards.
• Lead field operations by managing service delivery, responding to urgent needs, handling client concerns, and solving staffing or service issues in real time.
• Hire, train, coach, schedule, and hold accountable a Janitorial Supervisor who will report into this role and support day-to-day oversight of frontline cleaning teams.
• Lead, support, and hold accountable site supervisors and frontline cleaning staff through onboarding, training, employee development, performance conversations, scheduling, and coverage planning. Hire and train additional frontline staff as required.
• Coordinate shift coverage, call-offs, special projects, emergencies, and changing client needs, including occasional night, weekend, or urgent operational support.
• Conduct and document quality inspections, identify recurring deficiencies, and work with supervisors and frontline employees to correct issues and raise performance standards.
• Step in to support cleaning operations when required, including assisting with call-offs, coverage gaps, special projects, emergencies, or service issues that require hands-on leadership.
• Own client relationships for assigned accounts by maintaining regular communication, responding quickly to concerns, and following through on corrective actions.
• Protect service quality and account profitability by managing labor, supplies, equipment, overtime, staffing levels, and site-level operational costs.
• Partner with Operations, HR, Sales, and Administrative teams on staffing, timekeeping, new account transitions, safety, compliance, and operational reporting.
Requirements
• Bilingual in English and Spanish, verbal and written.
• Supervisor or operational leadership experience, preferably in janitorial, custodial, facilities management, commercial cleaning, or another multi-site field service business.
• Experience managing multiple locations, client sites, crews, shifts, or field-based teams.
• High school diploma or equivalent, post-secondary coursework or certifications in management or facility services are a plus. RBSM certification or willingness to pursue.
• Comfort overseeing a large territory and regularly traveling between client sites across Greater Philadelphia and New Jersey.
• Ability and willingness to work with a baseline schedule from 10 AM to 7 PM, understanding that flexibility is required for client calls, urgent operational needs, events, special projects, weekends, or site coverage that may shift your schedule
• Hands-on leadership style with the willingness to jump in and support frontline teams directly when needed.
• Strong client-facing communication, judgment, professionalism, follow-through, and the ability to remain calm and respectful under pressure.
• Reliable transportation, valid driver’s license, and proof of insurance.
• Comfort using a smartphone and mobile applications for communication, scheduling, inspections, time tracking, and operational documentation.
• Ability to lift up to 50 lbs and perform physical work for extended periods, including standing, bending, carrying, and moving supplies and equipment as required.
About Able Facilities Group
Able Facilities Group’s family of companies provides facility and cleaning services across corporate and office environments, education, healthcare, retail/commercial, industrial/manufacturing, hospitality, government/municipal buildings, and sports/entertainment venues. Our services include routine and scheduled cleaning, deep cleaning and disinfection, customized cleaning programs, window and surface cleaning, emergency and post-event cleaning, and floor care solutions.
The company’s values are straightforward: integrity builds trust; people and spaces deserve respect; service should be delivered with pride and humility; ownership is expected; teams win together; and the standard should always keep rising.
We’re a growing organization that’s integrating strong local operators under the Able Facilities Group umbrella while expanding rapidly through acquisitions. That means real opportunity for team members who bring integrity, professionalism, accountability, and pride in service. Our culture is built on doing the right thing, respecting people and spaces, serving with humility, taking ownership, winning together, and raising the standard.
Equal Opportunity Employer Statement
The policy of Able Facilities Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. Able Facilities Group is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.